Solutions & Services

Solutions and Services

Application development

  • Requirements analysis

    Our business analysts and product specialists collaborate to identify and develop solution requirements into epics and user stories.

  • Solution architecture

    We develop flexible designs that evolve as the solution develops and the requirement set continues to emerge throughout the Agile development process.

  • Software development

    Our experienced development teams use a combination of Front-End languages and Back-End database technologies to create secure cloud-based software applications through a series of development sprints.

  • Verification and validation

    Ongoing verification and validation using industry-standard tools and techniques provide feedback throughout the development process resulting in high confidence that the solutions will be fit for purpose.

Integral solution deployment

Integral to every tlmNexus project is a package that enables the successful deployment of the digitised system, and provides ongoing support:

Secure hosting

IS27001 information security management


Cyber Essentials Certified Plus

Legacy data import

To facilitate and speed up successful deployment, freeing personnel to concentrate on their operational roles

Training

A continuously growing suite of training support including documents, videos and online tuition

Service desk

24/7 help desk to ensure that problems are resolved as fast as possible.

Additional and complementary services

Many customers require more support, and engage with the tlmNexus Customer Success programme, which in addition to the integral solution deployment, allows us to work increasingly seamlessly as part of the customer’s team. 


Our Customer Success team is involved at the start of a contract, putting together a Customer Success plan with identified goals, and continues throughout the lifetime of the service.


At the heart of the programme is the Customer Success Journey, a key aim of which is to ensure the customer gets value from using the new digitised process, and that they get it as quickly as possible after implementation. We work together to monitor, capture and communicate that value, so that the customer’s business can see the return on investment and build on it. 


We are the guides to help the customer get the most from their digitised toolkit, in particular the benefits required. We give end users everything they need to embed the new process as part of the way they work. 

APPLICATIONS/SERVICES CATALOGUE

Resolve

A web-enabled collaborative issue management system.

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DaRT

Damage and Repair Tracker.

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Digital Evidence Builder (DEB)

 A user-friendly platform for digitally capturing and tracking your compliance evidence, demonstrating your adherence to regulations and standards in real time.

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Observe

A post-mission data capture solution.

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Fleet Planning Management

Captures system usage data that can be used to highlight areas for performance improvements across the fleet.

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Derive

An in-service capability and availability requirements management system.

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Engineering Support Demand Management (ESDM)

The through-life tasking toolkit.

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e-Library

A secure digital document management solution allowing users to publish fully traceable data and information in support of their military tempo.

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CASE STUDIES

tlmNexus Ltd,

Suite 16, Citibase, 95 Ditchling Road, Brighton, East Sussex, BN1 4ST.

tel:+44 1273 545960

Email: enquiries@tlmnexus.com

Complete a contact form


Registered company number 04058701

We solve through-life acquisition and support management issues for the Defence and related sectors, supporting their teams to work strategically, collaboratively and effectively to maintain and streamline the delivery of military and industrial capability.
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